Now in Private Beta
Integrates with

Construction CX Intelligence Platform

ConstructCX identifies opportunities to improve the client experience at critical construction milestones, turning real-time feedback into actionable playbooks that make clients never want to build with anyone but you.

Get Early Access
Powered byExperience Engineering®

40 years of construction and CX intelligence transformed into real-time project guidance.

The vision
If we can collect feedback in real time, we can help project teams strengthen relationships, improve the project experience, and address concerns before they impact outcomes.
Calvin Hayes
Calvin Hayes
Vice President, FP Construction
In practice
Originally, it felt like we were getting exactly what we paid for — no more, no less. Within a month of implementing ConstructCX, the GC was exceeding expectations. I can’t identify one specific item — I just feel that way.
Verified ConstructCX client
General contractor, anonymized
Features

Everything you need to keep clients happy

Built specifically for construction. Integrates directly with Procore.

CX Focus Reports

Auto-generate team-ready action documents from survey data. Each project gets specific recommendations your PMs can act on immediately.

NPS + CSAT Tracking

Dual-metric system: NPS measures "would they hire you again?" while CSAT tracks day-to-day satisfaction. See individual scores, not just averages.

Verbatim Client Feedback

Surface exact client quotes and themes automatically. Know precisely what they said — "push OAC minutes by EOD" not just "4 out of 5."

Actionable Insights

Not just data — recommendations. "This is a polish play, not a recovery play. Focus on meeting discipline." Guidance your team can use today.

Procore Integration

Connects directly to your Procore account. Pull projects, contacts, and milestones without duplicate data entry.

Real-Time Alerts

Get notified instantly when satisfaction scores dip. Reach out before a small concern becomes a big problem.

How It Works

Up and running in minutes

Simple setup. Configure your project once — then let ConstructCX continuously monitor feedback and project sentiment in real time.

1

Add Your Project

Connect Procore, select project parameters, milestones, and stakeholder groups.

2

Configure Feedback Workflows

Customize survey timing, contacts, and project touchpoints across each stage.

3

Let ConstructCX Run in the Background

Feedback, trends, and stakeholder sentiment are monitored automatically throughout the project lifecycle.

The Cost of Waiting

One unhappy client costs more than you think

Catch Concerns Earlier

Real-time feedback helps identify communication gaps, misalignment, and stakeholder concerns before they impact the project experience.

Improve Client Confidence

Owners remember how the project felt — not just whether it finished on schedule.

Strengthen Relationships

Better communication and responsiveness lead to stronger partnerships, repeat business, and referrals.

Get Early Access

Join the waitlist and be first to know when we launch. Early adopters get priority onboarding and special pricing.

No spam. Just product updates and launch info.